Flying Eagle Online strives to provide the best possible shopping experience for its customers. This shipping policy explains our delivery process and the terms and conditions that apply to your purchase from our website.
Delivery Time
1.1. Flying Eagle Online works with various logistics partners to ensure timely delivery of your order. Delivery times may vary depending on the product, location, and the shipping method selected by you.
1.2. Estimated delivery times for each product are displayed on the product page. Please note that these are only estimates, and actual delivery times may vary depending on various factors beyond our control.
1.3. Once your order has been shipped, you will receive a shipping confirmation email or SMS with a tracking link to track your shipment.
Shipping Charges
2.1. Shipping charges may vary depending on the size, weight, and location of the product. The shipping charges will be displayed on the product page and will be added to the total order value at the time of checkout.
2.2. For select areas, we offer free shipping on orders above a certain value. This information will be displayed on the product page and during checkout.
Delivery Process
3.1. We use reliable logistics partners to ensure timely delivery of your order. Our logistics partners will attempt to deliver your order to the address provided by you during checkout.
3.2. If the delivery address provided by you is incorrect, or if there is no one available to receive the package, our logistics partner will make a maximum of two delivery attempts before returning the package to us.
3.3. If your package is returned to us due to an incorrect address or because you were unavailable to receive the package, we will cancel your order and refund the amount paid for the product, minus the shipping charges.
International Shipping
4.1. At this time, we only offer shipping within India. We do not ship products internationally.
Returns and Exchanges
5.1. If you receive a damaged or defective product, you may be eligible for a return or exchange. Please refer to our Returns and Refunds Policy for more information.
Shipping Delays
6.1. In rare cases, your order may be delayed due to unforeseen circumstances such as natural disasters, transportation strikes, or other events beyond our control. We will keep you informed of any such delays and work with our logistics partners to ensure timely delivery of your order.
Contact Us
7.1. If you have any questions or concerns regarding our shipping policy, please contact us at flyingeagleonline@gmail.com, and we will be happy to assist you.